by Mike S. on Thu Nov 26, 2009 4:08 pm
The video phone ACN has is good quality, the only issue is whomever you are calling needs to have one for you to see them. Otherwise it's just low to fair quality home phone. From my experience I think more effort was put into making the video and video playback quality of the ACN phone, than the audio. Which I find a negative, merely because the vast majority of the people you are calling are not going to be using an ACN phone. Another issue I found was the speaker phone aspect of the Iris 3000 wasn't very spectacular. But this is an issue with all speaker phones. you can use the handset while you are talking, but that just looks and feels silly. That said, skypes quality isn't better. But ACN's audio quality is not on par with the net call provider Vonage. Vonage is the only one I have used and can compare it to.
ACN Versus Skype:
First let me note that I have great internet speed. Not spectacular but fast enough to run the ACN and Skype very comfortably. So upload download speed is not an issue whatsoever for me. I also have unlimited data usage. I average 60 to 70 GB a month which I only mention to give you an idea of what kind of connection speed I have. Pretty nice for mobile broadband. That said, my experience with Skype or ACN's phone is going to be better than your average user, as both are dependent on connection speed. The following is a list of pros and cons of ACN:
Pros:
Better Picture Quality on ACN.
Faster access to you calls. (i.e. Less hassle logging on and getting to a call than Skype)
Better real time playback. (I've found Skype is more susceptible to lag and buffering type issues than ACN's system these issues seem to originate more from the person being called than my set up)
Cons:
Unless you have it connected to your laptop and have a good broadband system, it doesn't travel with you.
Paid Subscription. (A two year subscription to get the best value for your $)
You can't see where you are in relation to the camera while you are in a ACN call. With Skype you can watch yourself in another window. So you know you are always on screen.
You must call a ACN video phone or person with a similar video phone to be seen.
Must purchase additional material to use the system (The ACN phone for example)
In my case I don't feel that ACN is a good investment for a home phone service. I think it's being advertised and pushed as such. The cost is simply to high. It averages $30 a month basic service, but if you want people to be able to call your line from any phone, you have to pay and additional $5 monthly. As far as additional fees for the calls there are not any, provided you only call to other US phone numbers, mexico and Puerto Rico. I believe Canada is also included in that list, but I can't verify that as I don't have a coverage map or contract in front of me for that. Now if you don't have an unlimited internet plan, you will have to pay for data charges. It would be completely impractical to use this type system (Skype included) if you didn't have unlimited internet access. I agree that it is more or less pointless to mention that last statement, as must people that are using computer based phone lines will have unlimited access. But I imagine there are some people out there that are using this with the idea that they will save money, and might not have an unlimited net plan. Realistically if you use this system, it probably won't eat up enough GB's to make a large impact on you internet bill be it unlimited or not. With cellphones being the most common way people connect the ACN video phone is only going to be something you use for special occasions, not when you really need to get in touch with someone. It's a nice idea for holidays and other special occasions. And to be blunt it's great for phone sex. Yet all these things you can do on skype or even web cam chat. You already need a computer to do all those things so why not save some money and do it for free.
As far as investing in ACN as a form of income, I think that would be even more foolish. It's seemingly a technology that could take off and grow. I truly don't feel this is the case. Back in 2002 a few Japanese cellphone companies launched a similar type of service on cellphones. I was living in Okinawa at the time, and used one. For those not in the Know, many Japanese cellphone companies use Okinawa as a test market for new products. The reason why is simple. It's a small island, and cellphone coverage is excellent. Coverage is good because the size of the island makes it easier to get coverage from fewer cell towers. Outside of the technical issues, it failed for a few other reasons you might not think about right away. Namely, people really don't want to be seen every time they get a phone call. It's just not convenient. You can argue that with ACN you are planning the calls, so you know that it's convenient. Good point. But since you are already planning the call, you could just use skype. This fact alone makes ACN more or less a novelty. Novelty items can indeed make money, but only a select few can build a career around them.